Scrum Mastery Unveiled: Part 1

Scrum Masters are more than just facilitators; they are often a key part of a development team, ensuring efficiency, timely delivery, and much more. We discussed their challenges with two of our experts, Zsofia Samodai and Dora Domoszlai.

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Hello, Danubius!

The two founders of Danubius IT Solutions, Peter Balogh and Peter Halasz, sat down to discuss the company's past, present, and future. Our discussions covered the creation and development of an organizational culture, as well as scaling the company from two coworkers to 100.

31 minutes

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Prompt Engineering – Is it Fake or a Vital Skill for the AI-Powered Future?

In our continued journey to innovate within the AI-driven customer support landscape, we would like to draw attention to a term that's often misunderstood outside tech circles: prompt engineering. Prompt engineering emerges as a cornerstone of AI engineering, vital for refining the capabilities of large language...

5 minutes

What Can We Achieve with Artificial Intelligence in Customer Service?

Artificial intelligence (AI) has emerged as a transformative force and our team here, at Danubius embarked on an ambitious journey to explore the real impact of AI's practical applications in enhancing customer support. The adventure began a little over half a year ago with an internal project that aimed to not...

6 minutes